Terms of service
Terms of Service
Welcome to Viola Violets. By accessing or purchasing from this website, you agree to be bound by the following terms. Please read them carefully.
1. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order. By using the site you represent that the information you provide is accurate and current.
2. Authenticity Guarantee
Every item sold is hand-inspected and guaranteed authentic. If an item is ever determined to be inauthentic by a recognized authentication authority, we will issue a full refund of the purchase price.
3. Pre-owned Condition
Most items are pre-owned and may show signs of prior use. Condition is described and photographed to the best of our ability. By purchasing, you acknowledge that pre-owned goods are sold as-is, subject to our refund policy.
4. Pricing & Availability
All prices are listed in USD unless otherwise stated. Inventory is one-of-one; once an item sells, it is gone. We reserve the right to correct pricing errors and cancel orders placed at incorrect prices, with a full refund.
5. Orders & Payment
Submitting an order constitutes an offer to purchase. We reserve the right to accept or decline any order. Payment is processed at checkout via our secure payment partners.
6. Shipping
Orders are typically processed within 1–3 business days. Title and risk of loss pass to the buyer once the package is delivered to the carrier. Customs, duties and taxes on international orders are the buyer's responsibility.
7. Returns & Refunds
Returns are governed by our Refund Policy, which is incorporated by reference into these terms.
8. Intellectual Property
All content on this site — including images, text, logos and design — is the property of Viola Violets or its licensors and may not be reproduced without written consent. Brand names and trademarks are the property of their respective owners; Viola Violets is not affiliated with or endorsed by any of the brands sold.
9. Limitation of Liability
To the maximum extent permitted by law, Viola Violets' liability for any claim relating to a product or this site is limited to the amount paid for the item in question. We are not liable for indirect, incidental, or consequential damages.
10. Governing Law
These terms are governed by the laws of the United States and the state in which Cool and Fresh is registered, without regard to conflict-of-law principles.
11. Changes
We may update these terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised terms.
Contact
Questions? Reach us at whiskeywhispers53@gmail.com.